Jackpot City Casino Roulette Review

Looking to join the millions of Aussies who gamble online? Forget about having to spend hours searching for an online casino. Finding hundreds, if not thousands, of Aussie online gambling sites is easy. But if you’re smart, you won’t just play anywhere. You want to maximise your chances of winning by only playing at an established, reputable casino that treats its players fairly with:

What You'll Love

  • Operating online since 1998
  • Certified by eCogra
  • AUD accepted
  • Generous Welcome Bonus
  • 24/7 Customer Support

What Could be Better

  • Look of the site could do with freshening up
  • Bonus focused on pokies

Jackpot City delivers all this and more for the most discerning Australia online roulette players. Online since 1998, Jackpot City is powered by Microgaming, a worldwide leader in providing cutting edge software for both computers and mobile devices. As one of the early players in the industry, they've built quite a reputation, winning the Best of Online Gaming award and attracting over 3.5 million satisfied customers worldwide. Read on to see why we give them such high marks.

  • Jackpot City Screenshot
    European Roulette Gold
  • Jackpot City Screenshot
    Multi-Player Roulette
  • Jackpot City Screenshot
    Jackpot Side Bet Roulette
Software 4.0/5

Online Roulette Software

Since its inception, Jackpot City has turned to Microgaming for all of its software needs. Even though Microgaming has been around even longer than Jackpot City (since 1994), the company has always been diligent about delivering products that are fully state-of-the-art, reflecting the latest developments in online casino technology. All Microgaming casinos, including Jackpot City, receive frequent software updates. Microgaming is internationally renowned as being one of the most reliable providers in the business. The graphics are crisp and clear, and the sounds and animations are of the high quality demanding users have come to expect.

Jackpot City, like most modern online casinos, now gives you the choice of three easy and convenient means of access. The first is the traditional downloading method. At Jackpot City, the downloaded version is the only one that will give you complete access to all 450+ games. So if having lots of different games to choose from is important to you, downloading the user-friendly software will only take a few minutes. You will also be abl e to customise speed, sounds, background music, and other features. The disadvantage, of course, is that you are limited to your own home computer. So, if you are on the go a lot, you might want to try the no download instant play flash version instead that still offers more than 150 games plus the added convenience of being able to play on any browser. Lastly, for the ultimate in convenience, you can play about 40 of the most popular Jackpot City games, wherever you are, in the Jackpot City mobile casino.

Games 4.0/5

Roulette Games Galore

If roulette is your favourite game, why settle for a casino offering just one way to play the game when you can choose what you like best or alternate between different varieties and even adjust the speed of the game? Roulette is a more leisurely game than some of the other casino games like blackjack and craps, but at Jackpot City you can speed up or slow down the rate of play to your own personal taste. More importantly, Jackpot City not only offers the standard American roulette (with two zeros), but also the more favourable to the player European and French roulette (with just a single zero). French roulette has the lowest house edge of all because you do not immediately lose your whole bet when the ball stands on zero. But wait, there is another reason any serious roulette player will want to play at Jackpot City. When you place a bet on an inside number and it hits, you always get paid 35-1, right? Wrong! At Jackpot City, you get paid 36-1!

When thinking about jackpots, you are probably thinking first of Australia’s big glittery Vegas style casinos. But if they are a long distance from home or your busy schedule precludes traveling there, Jackpot City can bring the same thrills and excitement to you wherever you are. In fact, Jackpot City is often called “Home of Jackpots” because of all of the frequently hitting jackpots waiting to be won on the pokies. But Jackpot City also offers a progressive roulette game called Roulette Royale. You can also play multi-player and multi-wheel roulette. Another great option is to play roulette, blackjack, or baccarat with a live dealer. While all of the other forms of roulette can be played for free as well as for real money, live dealer roulette is for real money only. But so are all the roulette games in real casinos. Watch your dealer spin the wheel and place your bets, get paid, and have a conversation with the dealer and other players, just like in a real casino!

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No Zero

Euro Gold

Multi Ball

Live Dealer

Diamond edition


Multi Wheel

Mobile 4.0/5

Mobile Options

Many casinos have developed specific apps for different types of mobile devices (for example, one app for iPhones and iPads another for Android smartphones and tablets). The problem with them is that many people own devices that these apps don’t support.

However, Jackpot City has one app that can be used interchangeably for different devices, including iPhones, iPads, Androids, Windows Phones, and Blackberry phones. Also, you do not need to go to the App Store, Google Play for Android or any other place to search for and download the particular app that will work with the smartphone, or other phone or tablet you happen to have. In fact, you don’t have to download anything because the app is a web application that runs on any mobile device, including iOS (iPhone and iPad), Android, Windows Phone, and Blackberry, among others. Furthermore, you never have to worry about the app being obsolete and needing to be replaced with an updated version because the app updates itself automatically. Quite amazing for a casino established in 1998!

As a Jackpot City mobile player, you can take advantage of the same generous Welcome Bonus and other promotions as computer players. You can also conduct your banking with the app. The graphics are good, and you can turn the sounds on or off as well as adjust the speed of the games to your liking. While you won’t have anywhere near the number of games as your home computer will give you, there are still enough, with roulette among them, to keep you happily entertained on the road.

Jackpot City Screenshot
Break Da Bank Again
Jackpot City Screenshot
Major Millions
Jackpot City Screenshot
Security 4.8/5

Security and Fair Play

No matter where you choose to play online, the importance of playing only in casinos that you can be reasonably sure are safe, secure, and fair, cannot be emphasised too strongly. The fact that Jackpot City has been in existence for more than 15 years is itself a strong indication that this casino scores very high marks in this area. Another strong indication that you have nothing to worry about is that Jackpot City is licensed and regulated by the Lotteries and Gaming Authority of Malta, an organisation that adheres to very strict standards.In addition, Jackpot City carries the coveted eCogra seal of approval, further assuring you that this is a safe and secure site that offers fair games, pays promptly, and conducts business in a responsible manner. Every month eCogra publishes an updated reported online showing the casino’s average payouts, which you can check yourself. The February, 2015 report shows an average payout for all games combined of 96.02%. The payouts for roulette is even higher. The random generator (RNG) used at Jackpot City has also been checked and is found to be fair and random.

Jackpot City allows you to review your financial activity in the Transaction History section of the website. You can also use PlayCheck to review your play activity. No one can see this information but you.

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Promotions 5.0/5

Jackpot City Promotions and Support

Welcome Bonus

Players like you may have a hard time choosing one online casino or another. So, nowadays, practically all reputable online casinos will try to sweeten the pot with a Welcome Bonus which, they hope, will convince you to sign up there rather than elsewhere. Jackpot City is no exception. However, all Welcome Bonuses are not created equal, and we find the one at Jackpot City to be one of the better ones. Unlike some sign-up bonuses that are given out all at once with the first deposit, the Jackpot City bonus comes in two parts, as follows.

  • First Deposit 100% match bonus up to AUD$200
  • Second Deposit 100% match bonus up to AUD$300

Both bonuses must be claimed within 7 days of signing up, after which there is a rather steep 50x playthrough requirement for withdrawal. Unfortunately, roulette does not count at all towards meeting the wagering requirements. In fact, all of the table games count either very negligibly or not at all. On the other hand, pokies (including progressive pokies), keno, and scratch card games all count 100%. If you are not a big player, you can deposit less than the maximum for a smaller bonus and smaller playthrough. In any case, what is good about the bonus is that you only have to play through multiples of the bonus, not your deposit. In addition, when all is said and done, the bonus, your deposit, and any winnings are all available for withdrawal. Basically, this is a bonus just for pokies, but it will give you extra ammunition to play your favourite machines and maybe even win a mega-size jackpot.

Loyalty Rewards and Other Promotions

If you become a regular player at Jackpot City, the casino will continue to reward you accordingly. As a member of the casino’s loyalty rewards program, every time you play, you earn loyalty points, which can be accumulated and then exchanged for free casino credits. The information on the website could be more forthcoming about how the program works. However, you don’t have to wait until you have enough points for redemption in order to reap your share of benefits. The casino is continually offering daily, weekly, and monthly promotions with the opportunity to win assorted prizes like extra cash, casino credits, and free spins, and even some big ticket prizes like electronic gadgets, vacations, and 5-star cruises.

In addition, you may qualify for midweek and weekend percentage match bonuses based on the previous week’s play. Check your emails to see if you are eligible. If you’re a VIP player, Jackpot City will really roll out the red carpet for you with your own personal host, extra free spins, credits, and bonuses, priority banking, and other exclusive benefits.

Customer Support

You can take advantage of the casino’s 24/7 live chat service to answer any questions or concerns related to your play. While the website formerly indicated that 24/7 customer service was also available via phone and email, such indication is currently missing and no phone number is provided. Therefore, we can only assume that those services are no longer being offered.

Phone 8 am - 7:30 pm
Live chat 24 Hours
Skype 8 am - 5:30 pm
Deposits 5.0/5

Accepted Deposit Options

Far too many online casinos make banking much more of a hassle than it should be, whether it is with not enough methods being accepted, unreasonably low limits, or long waiting times for withdrawal or more often than not, all of these problems together. At Jackpot City you will have none of these problems. At the beginning of this Jackpot City roulette review, we presented all of the banking options for Aussie players, and it is a long list indeed.

In most instances, the same method that is used for deposit can also be used for withdrawal, and this is one casino where withdrawals are super-fast. Withdrawals using eWallets take only 24-48 hours (even less time for VIPs). The time frame is 2 to 6 business days with Visa or EntroPay and 3 to 7 days via Direct Bank Transfer. Forget ever having to wake a couple of weeks for your money. Even checks by courier are delivered within 5 to 7 business days. Whatever method you choose, the casino’s use of advanced encryption technology and monitoring by Datacash, Ltd., assures you of complete privacy and safety.

Payment options
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Banking at Jackpot City is safe, secure, no hassle, and super fast. Most withdrawals are processed within 48 hours, even faster for VIP players. This is outstanding, compared to some casinos where the average processing time is 10 days or even longer. All of your personal and financial information is kept secure and private through the casino’s use of advanced encryption technology.

Banking at Jackpot City is safe, secure, no hassle, and super fast. Most withdrawals are processed within 48 hours, even faster for VIP players. This is outstanding, compared to some casinos where the average processing time is 10 days or even longer. All of your personal and financial information is kept secure and private through the casino’s use of advanced encryption technology.

Jackpot City is compatible with most mobile apps and can be played on Apple iOS, Android, or Blackberry devices.

Jackpot City is powered by the most updated versions of easy-to-install software from Microgaming, one of the most trusted providers for the online casino market. Both downloading the software and setting up your account takes just a few minutes, after which you can immediately start playing whatever game you like. Or, if you prefer, you can use the no download instant flash version with fewer games. Jackpot City is also compatible with most mobile devices. You can access the mobile casino with your iPhone, iPad, Android, Blackberry, or Smartphone.

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